ShipBadge.com Information


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Licensed By the Ministry of Defence to provided quality Crystalware depicting the badges of Royal Navy Ships "Past and Present". We accept orders from Shops, Ships and Old Shipmates. Trade? Ask us for an account. info@shipbadge.com

About Us ShipBadge.com is completely dedicated to your satisfaction. We supply official licensed high quality etched and engraved crystalware depicting Royal Navy ships badges to individuals, ships, shops, slops and old shipmates. We are run by old shipmates as well!

ShipBadge.com was formed to reach a growing internet savvy wider target audience over the WWW. We trade world wide but primarily in the UK, European Union, Channel Islands and the Isle of Man. These are our main markets and ones which we are dedicated to serving. We use the latest online shopping system available for your complete comfort and security. All credit card data is encrypted by our "128 bit SSL encrypted" payment processor and is at no time in clear text format. If you have any suggestions or comments please email us at info@shipbadge.com

If you are a trade customer that would like to sell our high quality officially licensed ships badges crystalware, please email us at info@shipbadge.com and ask about our trade terms and prices.

Making A Purchase Making a purchase could not be easier. Just browse our catalog and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order.

We sell directly from this web site. All purchases are made by credit card and are taken on a secure server hosted by Paypal on our behalf to ensure your details are secure. Select the required product and enter your credit card details online in complete safety.

For more information about Paypal please visit http://www.paypal.com

At this time we ship to the UK, Channel Islands, Isle of Man and Northen Ireland and The European Union. If you would like us to ship anywhere else please send an email to info@shipbadge.com and we will quote you favorable shipping terms.

We accept Visa, Mastercard, American Express and all major credit cards.

Shipping And Handling < Insert information on your Shipping and Handling here >

Delivery Schedule We will usually ship your order to you within 10 business days.

* Please note that delivery times are from completion of order, taking into account stock availability and engraving requirements so please allow a maximum of 28 days for delivery. We will of course endeavour to complete the order in a much shorter time than this and we normally complete delivery within 10 business days.

* Please note delivery charges can be based on weight or a combination of weight and service used.

Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Tax Charges For orders made from the UK or the European Union, 17.5% VAT is added. All other orders are VAT free and you should click the exempt button to reduce VAT to zero .

Credit Card Security We know of no documented cases of credit card fraud using our shopping system over the Internet. All credit card numbers are encrypted by our payment processor when the order is placed using 128 bit encryption. They are not held in clear text on any web site.

All credit card details are taken at the Paypal Secure server to ensure your complete comfort and security .

For more information about Paypal please vist http://www.paypal.com

Guarantee We guarantee all our products. If your not happy with your purchase simply return it to us, no questions asked, within 30 days of purchase. As long as the product is returned in good order we will reimburse you. Return carriage will be paid by the returner.

Goods must not be returned without prior agreement with ShipBadge.com. If you wish to return the product please use this email address info@shipbadge.com giving us your order details and wait for us to confirm with you via email before returning.

Products which have been engraved cannot be returned once ordered as the engraved inscription is unique to the customer.

Reaching Us ShipBadge.com is an internet only business and as such we do not offer a telephone sales order facility. Internet selling has a lower cost to us than a call centre and we have built this lower cost into the price you pay. All of our orders are placed over the internet using this state of the art shopping catalog.

If you need to reach us, please email us on info@shipbadge.com. Alternatively you can call on 00447092183829 or fax us on 00447092183829 (press 3 on answer).

Write to us at:

10 Forest Road
Windsor
Berkshire
SL4 4HU
United Kingdom

Privacy Policy ShipBadge.com do not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Issue a unique identifier (e.g. customer login)
d. Monitor customer account status beyond that required for individual purchases
e. Only disclose information to third-parties for goods delivery purposes

Returns Policy We guarantee all our products. If your not happy with your purchase simply return it to us, no questions asked, within 30 days of purchase. As long as the product is returned in good order we will reimburse you. Return carriage will be paid by the returner.

Goods must not be returned without prior agreement with ShipBadge.com. If you wish to return the product please use this email address info@shipbadge.com giving us your order details. Please wait for us to confirm with you via email before returning the goods.

Products which have been engraved cannot be returned once ordered as the engraved inscription is unique to the customer.

Remittance Terms If you are a trade customer you can contact info@shipbadge.com to enquire about our special trade terms and pricing.